Web Support
Services
Custom Web Development
HumTech is happy to provide custom web design, development, and support services to UCLA Humanities faculty. Our team of designers, programmers, and network engineers will work closely with you to ensure that you receive the tool you need, when you need it.
Learn MoreDepartment Web Development
HumTech provides technical assistance for the design and development of department, center, and program websites within Humanities.
Learn MoreWeb Hosting
Whether your web project is big or small, HumTech can help you find and implement the best web hosting solution for your needs. Web Hosting is available to the entire UCLA Humanities community (faculty, staff, and students).
Learn MoreHumSpace
Faculty, staff, and graduate students in the Humanities can get free web hosting through a new service called HumSpace. Register a domain name and create a digital presence with ease. Start a blog, share research, highlight class projects—it’s really up to you.
Learn MoreSupport
FAQ
Answers to some frequently asked questions related to web support.
Learn MoreSupport for Third-Party Code on Department Websites
If a department, center or program uses a developer outside of HumTech to work on part of a website, this introduces third-party code to the site and limits the level of support HumTech can provide.
Learn MoreSupport for Externally Developed Websites
Some departments might be interested in working with an external vendor to design and code their website. In these cases, HumTech is happy to assist however we can, but we are constrained in our ability to do so due to our scheduled time focusing on departments who are in our redesign queue
Learn MoreRequesting Support
If you need web support, you can either email support@humnet.ucla.edu or submit a ticket online. A HumTech support person will respond to you within 1-3 business days.
Service Level Agreements (SLA)
The SLA’s below provide descriptions of the level service we aim to provide in various areas, the responsibility of those using the services, and any limitations.
- HumSpace Web Hosting SLA – Service level agreement for those hosting websites on HumSpace.
- Shared Web Hosting SLA – Service level agreement for websites not hosted on HumSpace.