Web Support

Services

Custom Web Development

HumTech is happy to provide custom web design, development, and support services to UCLA Humanities faculty. Our team of designers, programmers, and network engineers will work closely with you to ensure that you receive the tool you need, when you need it.

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Department Web Development

HumTech provides technical assistance for the design and development of department, center, and program websites within Humanities.

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Email Newsletters

If you want to improve how your emails look and ensure they are being received, HumTech offers assistance designing and developing HTML email newsletters using an online service called MailChimp.

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HumSpace

Faculty, staff, and graduate students in the Humanities can get free web hosting through a new service called HumSpace. Register a domain name and create a digital presence with ease. Start a blog, share research, highlight class projects—it’s really up to you.

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Support

FAQ

Answers to some frequently asked questions related to web support.

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Support for Third-Party Code on Department Websites

If a department, center or program uses a developer outside of HumTech to work on part of a website, this introduces third-party code to the site and limits the level of support HumTech can provide.

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Support for Externally Developed Websites

Some departments might be interested in working with an external vendor to design and code their website. In these cases, HumTech is happy to assist however we can, but we are constrained in our ability to do so due to our scheduled time focusing on departments who are in our redesign queue

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Requesting Support

If you need web support, you can either email support@humnet.ucla.edu or submit a ticket online. A HumTech support person will respond to you within 1-3 business days.

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Service Level Agreements (SLA)

The SLA’s below provide descriptions of the level service we aim to provide in various areas, the responsibility of those using the services, and any limitations.