Using Respondus

Respondus Lockdown Browser: Instructors

Instructors at UCLA have access to the Respondus suite of tools, a lock down browser that is useful for online tests and assessments.  Respondus doesn’t replace an in person proctor, but does provide for a secured interface and a full audio and video recording of the test attempt.

We strongly urge you to reach out to your local support unit before using Respondus in your class.


Setting up an assessment to use Respondus

In order to use Respondus, you first need to have an assessment (quiz) built and ready to use. 

If you haven’t used Respondus before, you will need to configure and display the CCLE Block for Respondus LockDown Browser.

  1. Turn editing mode on. 

  2. From the Add a Block pull-down menu, select “Respondus LockDown Browser.”  You’ll probably have to scroll down in the list to find it.

Configuring the Assessment to use Respondus

To set up an assessment (quiz) in CCLE that requires students to use Respondus, follow these steps: 

  1. Select the Respondus LockDown Browser dashboard from the Respondus block.

  2. A list of quizzes in the course will be displayed. 

    1. Quizzes noted as “Required” require students to use LockDown Browser. 

    2. Quizzes noted as “Not Required” do not require students to use LockDown Browser. 

  3. Select Settings from the context menu to the left of the quiz title to bring up the following options screen: 

  4. You may also enter an optional exit password that can be used to close LockDown Browser during a test. 

  5. To use Respondus Monitor (the webcam feature for LockDown Browser), additional settings will appear at this time. To require all students to use a webcam during the exam, select Require Respondus Monitor for this exam. To give students the option to either take the exam with a webcam or in a proctored testing lab, select Either Respondus Monitor or a proctored lab can be used to take this exam. A test password will then be required to access the test (for use in proctored settings). Now select the items to be included in the Startup Sequence, which includes the steps a student must complete prior to the start of an exam. Most settings are optional and can be reordered by dragging and dropping them to the desired order. 

  6. Click Save and Close to apply settings. 

The Student Experience

What do students need to do to take an assessment with Respondus? Students need to download and install the LockDown Browser, and they need to ensure their computer is configured properly to successfully take the test.

Installing the LockDown Browser 

CCLE provides the link for downloading and installing Respondus LockDown Browser. (http://www.respondus.com/lockdown/download.php?id=228644488).

 It is important you use this link, as it is UCLA specific. Simply start the LockDown Browser installation program and follow the onscreen instructions to complete the install. 

Note: Sometimes, after clicking the update icon to install new updates, an error code will show up. In those cases, you’ll have to reinstall Respondus from scratch with the download link.

How Students take the Assessment

  1. Locate the “LockDown Browser” shortcut on the desktop and double-click it. (For Mac users, launch “LockDown Browser” from the Applications folder.) 

  2. If prompted to close a blocked program (e.g. screen capture, instant messaging) choose Yes when prompted. Or, close LockDown Browser and then close the blocked program before restarting. 

  3. Login to your CCLE course using a student login. 

  4. Navigate to the quiz and select the Attempt quiz now button.

  5. If the student is required to use a webcam to record themselves during the test, a Startup Sequence will guide the student through a webcam check and other items required by the instructor. 

  6. Once a quiz has been started with LockDown Browser, you cannot exit until the Submit all and finish button is clicked. TIP – Prior to the first assessment, have students complete a practice assessment that uses LockDown Browser to make sure they have installed it correctly. 

What if a Standard Browser is Used?

If the settings for a quiz require that LockDown Browser be used, it cannot be accessed with a standard browser. In fact, you can easily confirm that a quiz has been properly set for LockDown Browser by following these steps using a regular browser. 

  1. Open a regular web browser such as Internet Explorer or Safari. 

  2. Login to the CCLE course as a student. 

  3. Navigate to the quiz and open it. As shown below, a warning message will indicate that LockDown Browser is required for the quiz. The Attempt quiz now button will not be available. 

Reviewing Webcam Videos 

If students were required to use the webcam feature (Respondus Monitor) with the exam, instructors can access information about the exam sessions and can review the recorded videos. Note that Respondus Monitor is intended to be a deterrent, so it’s up to the instructor to determine the level of review warranted. 

To review student videos: 

  1. Return to the Respondus LockDown Browser Dashboard in the CCLE course. 

  2. From the context menu to the left of the test title, select Class results. 

  3. A roster of the students in the course is shown, along with the date, time, duration of the test, and grade (if applicable). 

  4. Click [ + ] to expand the section for a student. 

  5. Details of the startup sequence and the exam session are shown in thumbnails. Click a thumbnail to view the video from the time indicated. Videos can be marked as reviewed, flagged or have comments added by the instructor.

    1. Note that viewing the videos requires Adobe Flash to be active.  If you are prompted to enable it, you may need to repeat the above steps to get back to the video after doing so. 

Note: If you are having students record themselves (using PoodLL) as part of a quiz, and you are requiring them to use the Respondus Lockdown browser, instructors will need to review their submissions using the Google Chrome browser.

Using a non-US keyboard

  1. If you need to have students use a non-US keyboard, Respondus allows this by having the students pre-set their keyboard choices. 

    1. See http://support.respondus.com/kbimages/support/using-multiple-language-keyboards-with-lockdown-browser.pdf

  2. Students can also type specific characters (such as for French or Spanish online exams) while in the Respondus Lockdown Browser by selecting the button showing a sheet of paper with an “A” on it, located in the upper left hand corner of the Browser. 

Other Training and Support

If you have questions or would like some hands on training, please contact us at Humanities Technology either in person (1020 Public Affairs) or over email (ritc@humnet.ucla.edu)

Further Documentation