Help Documentation

• Box
• E-Mail/Outlook
• Humnet Account
• Multi-factor Authentication
• Phishing/Spam
• WIFI
• Jamf

• Box

  • What is Box?
  • What is Box Drive?
  • What can I store on BOX?
  • Uploading Files and Folders Using the Box Web Client
  • Searching via Box
  • Protecting Box Data after Compromised Device
  • HumTech’s Box Starting Point
  • How to Use Box’s Version History Feature
  • How to Simultaneously Collaborate on Box Web Client
  • How to Recover Deleted Files on Box
  • How to Preserve Permissions When Moving Folders in Box
  • How to Manage Email Notifications on Box
  • How to Add Multiple Emails to Box
  • How Sharing Permissions Work in Box
  • How much storage space do I have on BOX?
  • How do I share a file on BOX?
  • How do I Move Files to Box using Box Drive?
  • How do I access my ucla box account from home? (ucla.box.com)
  • Departmental Box User Permissions and Access
  • Collaboration Best Practices on Box Drive
  • Best Practices for Sharing Sensitive Information via Box
  • Accessing the Box Web Client

• E-Mail/Outlook

  • Humnet Email to MFA Videos
  • How to turn off focused inbox
  • How to turn off Clutter in Outlook
  • How do I mark a message as Junk in Outlook?
  • How do I configure my Humnet email on a mobile device?

• Humnet Account

  • Who is eligible for a HUMNET account?
  • What are the password guidelines for HUMNET accounts?
  • I am locked out of my HUMNET account. What can I do?
  • How can I manage my HUMNET password? What if I forgot my password?

• Multi-factor Authentication

  • MFA Equipment Options
  • How do I set the default authentication method for MFA?

• Phishing/Spam

  • How to identify and report a phishing email
  • How do I retrieve a message from our Barracuda spam filter?

• WIFI

  • Should I use UCLA WiFi, UCLA Web or Eduroam? What’s the difference?
  • How do I print wirelessly?

• Jamf

  • Jamf Pro FAQ